Medical Insurance

Hospital & Surgical 

  • Complete the claim form fully and provide all supporting documents to ensure timely processing of your claim.
  • Inform us of any changes in your address or contact numbers to avoid misdirected correspondences and delays in the processing of your claim.

Important Notes

    • You must support your claim with documents otherwise you may not be able to claim under your policy.
    • If you have made any false or fraudulent statements or held back or falsely stated any material fact whatsoever, your claim may be refused.

Make a Claim

Hospital & Surgical Claims

What documents do I need to submit?

  • Fully completed claim form
  • Medical reports / In-patient Discharge Summary (IDS) form
  • Original medical bills and/or certificates
  • Any original receipts to evidence payment
  • Any other documents to substantiate your claim
  • Any documents received from third parties

We will request for the Medical Certification form to be completed by the attending doctor if we need more information.

Foreign Worker Medical Claims

What documents do I need to submit?

  • Fully completed claim form
  • Medical reports / In-patient Discharge Summary (IDS) form
  • Original medical bills and/or certificates
  • Any original receipts to evidence payment
  • Any other documents to substantiate your claim
  • Any documents received from third parties
  • Police report if applicable

We will request for the Medical Certification form to be completed by the attending doctor if we need more information.

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65-6461 6555