About Us

Welcome! Your journey with us starts here.

Welcome! Your journey with us starts here.

Our Company

Sompo is a member of SOMPO HOLDINGS, a trusted and established insurance and risk solutions provider in Japan for over a century. Today, SOMPO HOLDINGS serves its customers in more than 30 countries and regions.

Since 1989, Sompo has been providing companies and individuals with premium yet affordable insurance in Singapore.

At the heart of what we do is our commitment to deliver our best service to our customers. More than just providing comprehensive coverage, we aim to be our customers’ trusted partner when it comes to protecting what they value and treasure most. Because, above all, their well-being is what we collectively work for.

product cross selling

Ms Stella Tan

CEO of Sompo Insurance Singapore

Our Journey

journey

Our Philosophy and Vision

We have the common philosophy and vision with our ultimate parent company, Sompo Holdings, Inc.

Group Management Philosophy

We will at all times carefully consider the interests of our customers when making decisions that shape our business. We will strive to contribute to the security, health, and well-being of our customers and society as a whole by providing insurance and related services of the highest quality possible.

Group Action Guidelines

To provide the highest possible quality of service to our customers, we will:

  1. Treat each and every customer with sincerity, and act in the knowledge that our every action as an individual shapes our entire reputation as a company;

  2. Act with initiative, set ourselves the highest goals, and always learn from our actions;

  3. Strive to be both prompt and clear in our dealings and activities; and,

  4. Act with the utmost integrity.

Group Vision

Our goal is to always be the best customer service provider both at home and abroad.

Group Basic Management Policies

1. Pursuit of Service Quality

We will constantly aim for the highest possible quality in all our business processes in order to become the best service provider for our customers.

2. Enhancement of Corporate Value through Sustained Growth

We will endeavor to realize our Group Vision by strategically investing business resources in growths areas to enhance our earnings and corporate value.

3. Pursuit of Business Efficiency

We will maximize our strengths through group-wide collaboration in all areas in order to promote efficiency in our operations and stability in our operational base.

4. Highly Transparent Governance Systems

In acknowledgement of our social responsibility and obligations as an insurance and financial services business, we will base our operations on highly transparent governance, effective risk management, and compliance system.

5. Fulfillment of Our Social Responsibilities

We use our corporate strengths to address social issues concerning the environment, health and medical care and, by engaging in constructive dialogue, strive to fulfill our social responsibilities and contribute to the realization of a social sustainability.

6. Creation of a Vibrant Workplace

We will strive to create a dynamic and open organizational environment wherein we as individuals and together as a corporate group may thrive and grow together.

Our Commitment

We hope to make Sompo a household name, synonymous with offering premium, yet affordable, insurance for companies and individuals. We will achieve this by continuing to build on our core competencies through serving our wide variety of customers.

We strive to offer fair pricing and fair treatment of our policyholders, complying fully with the rules of corporate governance and risk management. We are committed to being responsive to and cooperative with our business partners and intermediaries in order to deliver the right products and services competitively. We work hard to achieve a fair return on investment and valuable brand equity for our shareholders. And we will continue to provide a workplace that's conducive to personal growth, fair rewards and recognition for our employees.

Our Corporate Policies

Whistleblowing Policy

Sompo is committed to act with integrity and maintain high ethical standards in all aspects of our business in accordance with Sompo Japan Nipponkoa Group’s action guidelines.

We have a whistleblowing policy in place to encourage the disclosure of any wrongdoing that may adversely impact our company, customers, shareholders, employees, investors or the public at large. We will conduct a thorough investigations of any allegation received and take appropriate action when necessary.

This policy protects the whistleblower from adverse actions taken by Sompo that affects the whistleblower’s rights or interests. The whistleblower’s identity will not be disclosed unless judicial or other legal processes require such disclosure.

Whilst disclosure is encouraged at all times, concerns must be raised without malice and in good faith and based on the information that the whistleblower reasonably believes substantially true.

If you wish to report on allegation of wrongdoing, please email: [email protected]

Privacy Policy

Click here to view our privacy policy.

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